Quality Assurance

Quality policy SILFO

The SILFO 2022-2026 strategic vision has been formulated based on the four C’s, which shape the various services across the foundation.

Caring
Attention and caring for each other and society.

Connecting
Collaborating, actively seeking connections and creating networks.

Creating
Using all our creativity and inspiration to provide our best education with as many opportunities as possible.

Celebrating
Celebrating successes and learning from mistakes: education is never finished.

The four C’s are defined using a developed set of tools that include measurable, perceptible, and demonstrable quality data. These data are collected, shared, and evaluated in a cyclical process, which includes targeted research, follow-up questions on previously obtained data, gathering feedback, conducting evaluations, engaging in dialogues, and sharing stories. This aligns with the appreciation framework of the Dutch Education Inspectorate. The quality cycle is embedded in various ways within the foundation’s work methods.

Management reports

Since mid-2019, the SILFO Foundation has been using reports on educational quality reports which are reviewed quarterly with the education management teams, the control department, the quality department, and the Executive Board. The reports focus on both measurable outcomes and observable, demonstrable aspects of educational quality. Observable and demonstrable results are documented in the school portfolios, while measurable data are drawn from the schools’ various student monitoring, testing, and reflection systems, which track students’ progress in knowledge and skills.

At the school level, continuous learning pathways help ensure that education aligns with Students’ ongoing development. Additional tools for assessing educational quality include student and parent satisfaction surveys, classroom observations related to teaching quality, and the accreditation report by the Council of International Schools (CIS)  for the International School.

Quality Dashboard

To monitor the development of educational quality, the SILFO Foundation is implementing a Quality Dashboard across all its schools. This dashboard is built  around a Quality Development Cycle that runs in parallel with the Control Cycle.

The Quality Dashboard provides a visual representation of educational quality and will be accessible to the Board, school management, staff, and the Supervisory Board via the school portfolios. It is designed to align with the foundation’s educational vision and incorporates the requirements set by the Inspectorate through Critical Performance Indicators (KPIs). Additionally, it includes Critical Quality Indicators (KKIs)—observable and demonstrable indicators tied directly to school plan objectives.

Progress on the dashboard is reviewed quarterly with school leadership and formally adopted by the Executive Board. It also functions as a tool for risk analysis, helping to identify areas requiring attention.

Quality improvements

Quality improvement actions are determined and documented quarterly based on insights from the management reports and the Quality Dashboard. When needed, school management conducts additional analyses at the site level and adjusts local targets accordingly—these adjustments are then reflected in the dashboard. The entire process, including the quality instruments used, is evaluated annually to ensure continuous quality development.

Accountability

The management reports and the quality dashboard are shared and discussed quarterly with the Supervisory Board. Additionally, the location portfolios are presented and discussed annually in a meeting with the Supervisory Board, the Executive Board, and the Joint Participation Council. Quality data are published in the Annual Report and on the Schools on the Map website.